Globe and Red Hat, Inc., are partnering to modernize Globe's IT infrastructure with Red Hat Open Innovation Labs for greater agility, scalability, and innovation. This will help Globe improve operational practices and deliver a new and improved customer experience.
During the Open Innovations Lab residency, Globe's engineers worked closely with Red Hat to integrate open source technologies, including Red Hat OpenShift, the industry's leading hybrid cloud application platform powered by Kubernetes, DevOps methodologies and innovative practices, including an immersive approach to help Globe tackle challenges in operational efficiency, developer productivity, observability, upskilling and cross-team collaboration.
"Our collaboration with Red Hat Open Innovation Labs has been instrumental in our digital transformation journey. By adopting Red Hat OpenShift as a new enterprise-wide application development platform, we can innovate quicker with a key focus on customer experience. This collaboration has ignited a change in Globe's culture, fostering greater teamwork and allowing us to bring the best ideas forward to innovate faster," said Globe chief information officer Raul Macatangay.
Red Hat senior vice president and general manager Market Andriesse added, "Globe's engagement with Red Hat Open Innovation Labs has been pivotal in enhancing its technological capabilities and service offerings. By leveraging Red Hat's open-source solutions, including Red Hat OpenShift, Globe has modernized its IT environment, enabling greater agility and scalability. This engagement demonstrates Globe's dedication to innovation and its effort to adopt advanced technologies to deliver high-quality customer services."
Through this collaboration, the Globe teams migrated the first application modules to Red Hat OpenShift faster and quickly learned to utilize its features fully, created a cross-functional team and established new operational processes. This laid the groundwork for scaling the platform and migrating the first complete application to Red Hat OpenShift over the next six months.
Additional benefits for Globe:
- Test-driven development and automation cut test execution time by 80%*, enabling more frequent testing and eliminating manual reports.
- A GitOps-based cloud-native approach achieved 75% faster resource provisioning through zero-touch provisioning, self-healing, and auto-scaling.
- Zero downtime cluster upgrades ensure Globe's platform remains highly available with more consistent and easier-to-implement life cycle management.
- A path forward to more easily develop and deploy AI-enabled applications in the future.
"Our work with Red Hat Open Innovation Labs has allowed us to leverage cutting-edge cloud technologies, particularly with Red Hat OpenShift, to optimize our infrastructure for scalability and resilience. The controlled loop fundamentals of the platform have made operationalizing applications much easier, allowing us to focus more on providing a better customer experience rather than constantly fixing problems. This has significantly reduced our time-to-market, enabling us to deliver enhanced services to our customers more efficiently," said Globe lead cloud engineer John Rodel Villa.
As Globe continues transitioning from a traditional telecom company to a technology-driven enterprise, the adoption of Red Hat OpenShift provides the foundation for its ultimate goal of delivering better customer experiences through a resilient, stable application platform.
Globe is committed to achieving operational excellence by evolving tools, processes and people to adhere to best practices and standards across the organization. Its vision is to become an autonomous organization – robust, flexible and adaptive to changes in the digital landscape.
"Integrating Red Hat OpenShift into our development processes has been a game-changer. It has streamlined our workflows and empowered our teams to adopt a more collaborative and innovative approach to software engineering. This collaboration has set the stage for the next phase of Globe's digital transformation, where we can explore new possibilities in AI and cloud-native development," added Globe lead software engineer Gabriel Pormilda.
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