Globe has been recognized for having the **Best Network Reliability Solution** at the 5G Core Summit Awards, hosted by leading tech market insight firm Informa Tech.
According to the awards website, the recognition is given to the mobile operator that "has achieved exceptional stability and reliability in its network infrastructure" and "demonstrates excellence in maintaining high performance across diverse regions, understanding and meeting user expectations, and minimizing downtime."
The award acknowledges Globe's pioneering efforts to enhance its 5G network. As of June 2024, Globe's outdoor coverage reached 98.45% in its capital region and 94.19% in key cities across the Visayas and Mindanao, its two other major island groups.
Earlier this year, Globe became the first Philippine telco to deploy the End-to-End (E2E) Network Slicing Function of 5G Standalone (SA), the most advanced 5G technology. This innovation enabled a range of applications, including high-bandwidth activities such as video streaming, virtual reality, and the Internet of Things (IoT).
"This recognition affirms our efforts to invest in 5G technology and make it more accessible to our customers. 5G holds great promise as digital adoption in the Philippines continues to accelerate, and our goal is to have our network ready for when the market is ready to utilize the benefits of 5G fully," said Joel Agustin, Globe Head of Service Planning and Engineering.
The awards were held during the 5G Core Summit (5GCS) in Dubai, where Globe announced its groundbreaking advancements in building a highly stable and resilient 5G core network to ensure unparalleled customer service continuity.
As a pioneer in the Philippines' 5G rollout, Globe has consistently invested in cutting-edge technologies and continues to expand its 5G network coverage across major cities.
Globe understands the unique challenges of the Philippines, a nation prone to natural disasters. To ensure uninterrupted customer service, the company has built a core network architecture designed for exceptional stability and resilience.
Globe has embraced a four-layer architecture for high stability, a journey that began in 2013 and continues to evolve with the ever-changing demands of its networks. Each layer contributes to the overall strength of the network.
"We face many challenges in the Philippines, owing to our geography and weather. Our goal is to fortify the resilience of our network and ensure zero service disruption and zero user data loss, as well as minimize human intervention," said Gerard Ortines, Globe Vice President for Core Network Planning and Engineering.
As for the infrastructure layer, Globe's network of distributed data centers across multiple locations provides geographically diverse redundancy, ensuring seamless service continuity even during storage failures.
This network is built upon three pillars: **NF high-reliability**, **network high-reliability**, and **data high-availability**—helping it withstand significant signaling load increases and seamlessly transition operations between data centers. Globe's core network is also built for resilience in extreme scenarios such as disasters, ensuring service availability even during multiple failures.
Globe is now exploring new ways to improve network stability by anticipating and preventing potential issues before they happen. This includes predicting problems in real time and automatically identifying the causes to reduce service disruptions. The first step is introducing **digital twin technology**, which provides real-time insights into the network's condition. This technology will allow for proactive monitoring, early problem detection, and faster resolution of any faults.
By using innovative technology and building a robust and resilient network, Globe aims to ensure a best-in-class customer experience. Globe will continue to work closely with industry partners and global leaders to set and implement reliability standards for the telecommunications industry.
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