IntouchCX team triumphs at the 2024 Asia-Pacific Stevie Awards, securing 10 wins, including five gold awards.
IntouchCX, a customer management and technology solutions-focused business process outsourcing (BPO) company, has achieved a remarkable feat. Through the collective effort of our dedicated team, we have clinched ten wins, including five gold awards at the prestigious 2024 Asia-Pacific Stevie Awards.
IntouchCX has grown significantly in the Philippine market since its expansion in 2016, with campuses in Manila, Cebu, and its newly opened Clark location.
"We are honored to be recognized by the Stevie Awards for our innovation and application of AI and automation that benefits both our clients and employees in providing industry-leading customer service in the APAC & Africa region and IntouchCX globally," said Dishant Bhojwani, Chief Operating Officer at IntouchCX.
The Asia-Pacific Stevie Awards, a renowned award-giving body, has recognized IntouchCX for its innovation in the workplace throughout the Asia-Pacific region. With over 150 executives serving as evaluators, these awards further solidify our reputation as a leader in the industry.
IntouchCX was awarded gold in Innovative Achievement in International Expansion, Most Innovative Contact Center of the Year, Innovative Management in Business Product & Service Industries, and Most Innovative Customer Service Department/Team of the Year.
The Company also received Silver awards for Innovative Achievement in Growth and Innovative Achievement in Customer Satisfaction.
Bhojwani also received a Gold award for Most Innovative Customer Service Executive of the Year, Silver for Thought Leader of the Year, and Bronze for Most Innovative Leader of the Year, highlighting his significant contribution and leadership in driving the Company's success.
IntouchCX has further solidified its foothold in the Philippines by establishing groundbreaking campuses in Clark within the last year. This move amplified the Company's presence in the region and contributed to the development and growth of the local workforce, enhancing innovation in the country.
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