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Leveraging Smart Messaging Suite to enhance communication process

PLDT Enterprise, the strategic corporate business arm of PLDT, joins forces with EFFLINK OPC to harness the transformative power of the Smart Messaging Suite, revolutionizing communication processes within the organization. 


EFFLINK OPC, a dynamic company established in 2023, is a pioneer in information communications technology, dedicated to serving large and small enterprises in the Philippines. With a steadfast commitment to innovation and excellence, it provides cutting-edge solutions that cater to the evolving needs of its clients in the digital age.  


This recent collaboration with PLDT Enterprise aims to provide EFFLINK OPC with an all-in-one multi-channel platform designed to reach employees and customers faster and more efficiently. Since the partnership, EFFLINK OPC has successfully established and expanded its operations in the country. 


"As a system integrator to different industries, our integration of the Smart Messaging Suite into our operations has significantly improved our ability to communicate and engage with our stakeholders," said Maria Eliza Bernadette Garabiles, President of EFFLINK OPC. "This partnership with PLDT Enterprise has been instrumental in enhancing our operational efficiency and supporting our growth objectives, ensuring more sales." 


The Smart Messaging Suite offers comprehensive solutions for user identification, marketing, and updates through multiple channels. By utilizing PLDT Enterprise's Domestic A2P Messaging, EFFLINK OPC can ensure increased sales for their customers through promotional campaigns, OTPs for authentication, and one-way or two-way conversational messaging. 


Albert Villa-Real, president & CEO of PLDT Global Corporation and Head of Enterprise Revenue Group at PLDT Enterprise, emphasized the importance of this collaboration, stating, "We are committed to propelling the success of our partners by creating impactful solutions that matter to their business. The Smart Messaging Suite empowers EFFLINK OPC to streamline communication processes, ultimately enhancing service delivery and customer satisfaction." 


As PLDT Enterprise continues to support digital transformation across various sectors, this partnership with EFFLINK OPC is a testament to its dedication and commitment to customer success and operational excellence in this transformative digital growth era.


For businesses seeking to enhance their communication efficiency and drive growth, PLDT Enterprise offers a comprehensive range of solutions designed to meet the evolving needs of enterprises.  


Discover how PLDT Enterprise can support your organization's digital transformation journey and propel your operations to new heights.

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